s777 Privacy Policy – How We Protect Your Data in Pakistan

s777 is an online gaming platform operated under the s777 brand, accessible at s777.life. For the purposes of this Privacy Policy, s777 is the data controller — meaning we are the entity that determines how and why your personal data is processed.

If you have any questions about this policy or about how s777 handles your data, you can contact our privacy team directly:

This policy is written in English. In the event of any conflict with a translated version, the English original takes precedence.

s777 collects only the personal data necessary to provide a safe, fair, and functional gaming platform. The following table summarises what we collect and why:

We do not collect sensitive personal data such as racial or ethnic origin, religious beliefs, or biometric data. We do not collect or store full payment card numbers — card transactions are processed through certified payment gateways and card details are never transmitted to or stored on s777 servers.

s777 uses your personal data for the following specific purposes — and no others without your consent:

• Account creation and management: Your mobile number and identity data are used to create and maintain your s777 account, verify your identity, and provide access to all platform features.
• Processing deposits and withdrawals: Financial data is used to process your PKR transactions via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, or bank card. This includes anti-money-laundering (AML) checks on larger transactions as required.
• Game fairness and account integrity: Gaming activity data is used to ensure fair play, detect multi-accounting, and investigate any suspected manipulation of game outcomes.
• Responsible gaming: Session data and betting patterns are monitored by our responsible gaming team to identify signs of potential gambling harm. If concerning patterns are detected, our team may reach out proactively — not to restrict your play unfairly, but to make sure you have access to the tools that can help.
• Customer support: Communication data is used to resolve queries, process complaints, and improve the quality of our support responses over time.
• Platform security: Technical and usage data is analysed to detect and prevent unauthorised access, fraud, and use of automated tools (bots) on the platform.
• Marketing communications: If you have opted in to receive promotional messages, your contact data is used to send information about s777 promotions, new games, and PSL betting offers. You can opt out at any time (see Clause 11).
• Platform improvement: Aggregated, anonymised usage data is used to understand how players navigate s777 and to make improvements to the platform design, game selection, and features.

s777 processes your personal data on the following legal bases:

• Contract performance: Processing your identity, contact, and financial data is necessary to provide the gaming services you have contracted for by creating an account. Without this processing, we cannot provide the service.
• Legal obligation: Identity verification (KYC), age verification, and transaction monitoring for AML purposes are legal obligations. s777 is required to retain certain records for compliance purposes regardless of your preferences.
• Legitimate interests: Security monitoring, fraud detection, and responsible gaming oversight are carried out on the basis of s777's legitimate interest in operating a secure and fair platform for all players.
• Consent: Marketing communications are sent only with your explicit consent. You can withdraw consent at any time without affecting your account status or any other processing.

s777 does not sell your personal data to any third party for commercial or marketing purposes. We share data only in the following limited circumstances:

• Payment processors: Transaction reference data is shared with Easypaisa, JazzCash, NayaPay, SadaPay, and banking partners solely to process your deposits and withdrawals. These providers process data under their own privacy policies and are not permitted to use s777 player data for any other purpose.
• Identity verification providers: Where KYC checks are required (typically on larger withdrawals), identity documents may be processed by a certified third-party verification service. These providers are bound by confidentiality agreements and data processing agreements with s777.
• Technology providers: Game software providers may receive anonymised session data to investigate reported game faults or fairness concerns. No personally identifiable information is shared for this purpose.
• Legal requirements: s777 will disclose personal data to law enforcement, regulatory authorities, or courts when required to do so by law or valid legal process. We will notify affected players of such disclosures where we are legally permitted to do so.
• Business transfers: In the event of a merger, acquisition, or sale of s777's business or assets, player data may be transferred to the acquiring entity. Affected players will be notified before their data is transferred and before it becomes subject to a different privacy policy.

s777 uses cookies and similar tracking technologies on the s777.life website. Here is a straightforward breakdown of what we use and why:

• Essential cookies: Required for the platform to function. They maintain your login session, remember your preferences, and keep your betting slip active while you browse markets. You cannot opt out of these cookies without losing access to the platform.
• Security cookies: Used to detect suspicious activity and protect your account from unauthorised access. These are active whenever you are logged in.
• Analytics cookies: Used to understand how players use the platform — which pages are visited most, how long sessions last, and where players encounter problems. This data is aggregated and anonymised. You can opt out of analytics cookies in your account settings.
• Preference cookies: Store your language preferences and display settings so you don't have to reconfigure them on every visit. Optional and can be cleared at any time.

s777 does not use third-party advertising cookies or share browsing data with ad networks. The cookies on s777 serve only the purposes listed above.

s777 retains your personal data for as long as your account is active and for a defined period after account closure:

• Account and identity data: Retained for 5 years after account closure to satisfy anti-money-laundering record-keeping requirements. After this period, identity documents are permanently deleted and account data is anonymised.
• Transaction records: Financial transaction records are retained for 7 years from the date of the transaction, consistent with financial record-keeping obligations.
• Gaming activity data: Bet history and session records are retained for 3 years after account closure for dispute resolution purposes, then deleted.
• Support communications: Chat logs and email correspondence are retained for 2 years from the date of the last communication in a thread, then deleted.
• Marketing data: If you opt out of marketing, your contact data is removed from marketing lists immediately. We retain a record of your opt-out to ensure we don't accidentally contact you again.

Players who request account deletion will have their data anonymised to the extent permitted by legal record-keeping obligations. The anonymised transaction records required for AML compliance cannot be deleted on request but will contain no personally identifiable information after anonymisation.

s777 takes the security of your personal data seriously. The following measures are in place to protect your information:

• Encryption in transit: All data transferred between your device and s777 servers uses TLS (Transport Layer Security) encryption. The padlock icon in your browser confirms this is active.
• Encryption at rest: Sensitive stored data — including identity documents and payment references — is encrypted at rest using industry-standard AES-256 encryption.
• Access controls: s777 staff access to player personal data is restricted on a strict need-to-know basis. Access logs are maintained and reviewed regularly.
• Payment data isolation: Full payment card numbers and mobile wallet credentials are never transmitted to or stored on s777 infrastructure. All payment processing happens through certified PCI-DSS compliant third-party gateways.
• Fraud monitoring: Automated systems monitor login activity, transaction patterns, and gameplay for signs of unauthorised access or suspicious behaviour. Accounts flagged by these systems are reviewed by our security team.
• Data breach procedures: In the unlikely event of a data breach affecting player personal data, s777 will notify affected players via their registered mobile number within 72 hours of becoming aware of the breach, and will take immediate steps to contain it.

As an s777 player, you have the following rights regarding your personal data. To exercise any of these rights, contact support@s777.life with your registered mobile number and the specific right you wish to exercise. We will respond within 30 days.

• Right to access: You can request a copy of all personal data s777 holds about you at any time. We will provide this in a readable format within 30 days.
• Right to correction: If any personal data we hold is inaccurate or outdated, you can request that we correct it. Name changes require supporting documentation.
• Right to deletion: You can request deletion of your personal data. We will delete everything we are not legally required to retain. See Clause 7 for what must be kept and for how long.
• Right to restrict processing: You can ask us to stop processing your data for certain purposes (for example, to stop using your data for responsible gaming monitoring) while a dispute is being resolved.
• Right to data portability: You can request your gaming activity data in a machine-readable format (CSV) for transfer to another service.
• Right to withdraw consent: Where processing is based on your consent (primarily marketing communications), you can withdraw that consent at any time without affecting your account.
• Right to object: You can object to processing carried out on the basis of s777's legitimate interests. We will assess your objection and respond with our decision and reasoning.

s777 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. Age verification is conducted as part of the registration and KYC process.

If s777 discovers that personal data has been collected from a person under 18, we will immediately suspend the relevant account, delete all associated personal data to the extent legally permitted, and refund any deposits made minus any winnings (which are forfeited under our Terms and Conditions).

If you believe a person under 18 has registered an account on s777, please contact support@s777.life immediately so we can investigate and act.

s777 sends promotional SMS messages and in-app notifications about bonuses, new games, PSL betting offers, and VIP Club events. These are sent only if you opted in during registration or have subsequently enabled marketing communications in your account settings.

• To opt out: Log in to your s777 account, go to Account Settings, and toggle off "Promotional Communications." You can also reply STOP to any SMS from s777 or email support@s777.life requesting removal from marketing lists.
• Opting out of marketing does not affect your account, your ability to play, your bonus eligibility, or any other service s777 provides.
• Transactional messages — deposit confirmations, withdrawal processing updates, security alerts, and support responses — are not marketing communications and will continue regardless of your marketing preference setting.
• s777 does not use third-party advertising networks to retarget you based on your s777 browsing history on other websites.

s777 may update this Privacy Policy when our data practices change. When we make material changes, we will:

• Update the "Last Updated" date at the top of this page.
• Send an in-account notification or SMS to registered players summarising the key changes.
• For significant changes to how we use your data, request fresh consent where required.

We recommend checking this page periodically. Continued use of s777 after a policy update constitutes acceptance of the revised policy. If you object to any change, you should stop using s777 and may request account closure — your verified real-money balance will be returned to you after the standard identity verification process.

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or believe s777 has mishandled your personal data, please contact us:

s777 will acknowledge your privacy query within 72 hours and provide a full response within 30 days. Where a query requires investigation, we will keep you updated on progress.

If you are not satisfied with s777's response to a privacy complaint, you have the right to escalate the matter through appropriate legal channels in Pakistan. s777 will cooperate fully with any lawful regulatory inquiry into our data practices.